Contact
Primary email: support@lexkit.app
Target response window: within 2 business days.
Recommended Details in Your Message
- Device model and iOS version
- App version (for example: 1.0.0)
- Short issue summary and steps to reproduce
- Screenshots or screen recording if available
Purchase and Subscription Help
- Use the in-app restore purchases option with the same Apple ID.
- For billing problems, use Apple subscription management in your device settings.
- Refund and charge handling are managed by Apple according to store policy.
Common Cases
- App opens and closes: restart device and update to the latest app version.
- Premium not unlocked: run restore purchases and verify App Store account.
- Language/topic mismatch: review settings and onboarding choices in app.
Product IDs Used for Premium
premium_monthlypremium_yearlypremium_lifetime